# Work

[Human view](https://joeperes.com/work)

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## Case studies

- [How a multi-site clinic took the front desk out of fax intake](https://joeperes.com/work/fax-intake.md): Multi-site healthcare clinic. The front desk stopped touching inbound faxes entirely, and moved that time to calling patients. Over the same period the clinic went from 25 visits a day to 68 on average, peaking at 75. The automation was a component of that growth, not the primary driver — but the staff hours it freed went straight into the work that grows a clinic.
- [Performance reviews that stop being a surprise](https://joeperes.com/work/performance-reviews.md): Healthcare clinic. Managers and staff see the same picture of performance, against the same standard, at quarterly reviews plus an annual — five times a year.
- [Asking the billing data questions directly](https://joeperes.com/work/billing-chat.md): Healthcare billing. Billing answers no longer route through a bottleneck. The person with the question gets it themselves.

## Ventures

- [Real Simple Solutions](https://realsimple.dev/): AI-powered business automation. Where my focus is now. (current focus)
- [Kinetic Conversions](https://kineticconversions.com/): Marketing automation and paid acquisition.
- [The Peres Group](https://theperesgroup.com/): Political campaign consulting.